We are Here to Help

Do you have a FAQ page?

Yes we do. And within our FAQ page you can find answers to many questions.

When will I get a reply?

Within normal circumstances legitimate requests are answered within 24 hours. In rare circumstances it might take a bit longer but definitely not more than 48 hours.

Can I see my previous support requests?

If you have an account at PenPal World you can log in and then come back to this page to see your previous support requests.

Can I simply send a compliment?

Absolutely! Positive comments about PenPal World are always very appreciated. We might just post it on the testimonials page too.

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